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Terms & Conditions

Last updated: July 2026

1. Acceptance of Terms

By accessing or using HotelPro ("the Service"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Service.

2. Description of Service

HotelPro is a cloud-based hotel management platform that allows hotel owners to manage bookings, rooms, staff, guests, and related operations.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials (Hotel ID, email, and password). You agree to notify us immediately of any unauthorized use of your account.

4. Subscription & Payment

Access to paid features requires an active subscription. Prices are as displayed at the time of purchase. Subscriptions are billed as per the selected plan (trial, monthly, yearly, or lifetime).

5. Refunds & Cancellations

Please refer to our Refund & Cancellation Policy for details.

6. Acceptable Use

You agree not to misuse the Service, including but not limited to: attempting unauthorized access, uploading malicious content, or using the Service for any unlawful purpose.

7. Data & Content

You retain ownership of the data you upload (guest information, bookings, etc.). We process this data solely to provide the Service, as described in our Privacy Policy.

8. Service Availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. Scheduled maintenance or unforeseen technical issues may cause temporary downtime.

9. Limitation of Liability

HotelPro is provided "as is." To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms, contact us at support@myhotelmanagementservice.com.